Privacy Policy
GSM Call ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by GSM Call.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products and services, participate in activities on our website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include:
- Name and contact information (such as email address, mailing address, phone number)
- Billing information (such as credit card number, billing address)
- Account credentials (such as passwords, account preferences)
- Device information (such as IP address, browser type, operating system)
2. Text Messaging and SMS Communications
When you provide your mobile phone number to us, we may use it to send you text messages about our services, your account, and support requests you make. We do not send marketing or promotional text messages. We collect and process the following information related to our SMS text messaging program:
- Your mobile phone number
- Your opt-in status and preferences
- The content of messages you send to us
- Data related to message delivery and engagement
How We Use SMS Data: We use this information to:
- Send you the text messages you've requested or consented to receive
- Respond to your text message inquiries
- Provide customer support
- Track and analyze message delivery and engagement
- Comply with legal obligations
Third-Party Service Providers: We use Telnyx and Twilio as our third-party text message platform providers. When you provide your phone number for SMS communications, your data will be processed by those providers in accordance with their privacy policies.
Data Retention: We will retain your mobile phone number and related SMS data for as long as you choose to receive our text messages, and for a reasonable period thereafter for record-keeping purposes.
SMS Consent and Mobile Information Non-Sharing Policy: Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, only with third parties that help us deliver our messaging services, such as platform providers, phone companies, and other vendors who assist in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging originator opt-in data and consent will not be sold, shared, or transferred to any third party, including affiliates, by any method.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes, including:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our website
- To provide customer support
- To understand how our services are used so that we can improve them (internal analysis only)
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To fulfill any other purpose for which you provide it
4. Disclosure of Your Information
We do not sell, rent, or share your personal information with third parties or affiliates for their own marketing, lead generation, or analytics purposes. We disclose personal information only in the limited situations below. None of these situations include text messaging originator opt-in data or consent, which we do not sell, share, or transfer to any third party or affiliate, other than the messaging delivery vendors described in Section 2.
- Service Providers: We may provide information to vendors who perform services on our behalf, such as hosting, billing, and message delivery. They may use it only to perform those services for us and may not use, sell, or share it for any other purpose.
- Business Transfers: We may share or transfer your information, excluding SMS opt-in data and consent, in connection with a merger, acquisition, reorganization, or sale of assets.
- Legal Obligations: We may disclose your information where we are legally required to do so.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request that your personal information be corrected or deleted
- Object to or restrict our processing of your personal information
- Request a copy of your personal information in a structured, machine-readable format
- Withdraw your consent at any time where we rely on your consent to process your personal information
6. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at support@gsmcall.com or 1.561.273.7800.
Last Updated: October 12, 2026