Welcome back, Randy! 👋
Here's what's happening across your environment.
May 12 – May 18, 2026
Total Clients
24
9.1% vs last 7 days
Active PBXs
24
12.5% vs last 7 days
Total Calls (7D)
125,890
11.8% vs last 7 days
Open Tickets
37
Coming Soon
Security Alerts
14
Coming Soon
AI Automations
18
Coming Soon
Business Telephony
Call Overview
Recent Call Activity
| Time / Status | Call Path | |
|---|---|---|
| Loading live calls... | ||
Cyber Security
Security Posture
Coming Soon
82
Good
Threats Blocked (7D)
128
Vulnerabilities
7
Endpoints Protected
96%
Security Score Trend
May 12May 14May 16May 18
Managed IT Services
Open Tickets
Coming Soon
Open
37
In Progress
12
Pending
6
Resolved (7D)
112
Recent Tickets
Email not syncing on Outlook
#IT-4821
West Coast Office
High
15m ago
VPN connection intermittent
#IT-4819
Chicago Branch
Medium
1h ago
Printer not responding
#IT-4817
Dallas Office
Low
2h ago
Software update request
#IT-4815
Miami Branch
Low
3h ago
New user setup
#IT-4812
Toronto Branch
Low
5h ago
AI Automation
Active Workflows
Coming Soon
Active
18
Executions (7D)
128
Success Rate
98%
Time Saved (7D)
24h
Recent Workflows
New User Onboarding
Auto-provision users and services
42
98%
Active
Ticket Auto-Triage
Categorize and assign tickets
36
97%
Active
Daily Backup Check
Verify and report backup status
28
100%
Active
Network Support
Network Health
Coming Soon
Overall Health
Excellent
100 / 100
Uptime (7D)
99.98%
Latency
18ms
Packet Loss
0.02%
Site Status
West Coast Office
Los Angeles, CA
Excellent
Chicago Branch
Chicago, IL
Good
Dallas Office
Dallas, TX
Excellent
Miami Branch
Miami, FL
Excellent
New York Office
New York, NY
Good
PBX Fleet Overview
24
Total PBXs
18
Online
3
Warning
3
Offline
Top Sites by PBX Health
West Coast Office
Los Angeles, CA
Online
v3.2.0
Excellent
Miami Branch
Miami, FL
Online
v3.2.1
Excellent
Chicago Branch
Chicago, IL
Warning
v3.1.9
Fair
Dallas Office
Dallas, TX
Offline
v3.1.8
Poor
Critical Alerts
View All Alerts
Coming Soon
High Security Alert
2m ago
Multiple failed login attempts
West Coast Office
PBX Connection Issue
3m ago
Chicago Branch PBX is offline
High CPU Usage
15m ago
Server CHI-SRV-02
Certificate Expiring Soon
1h ago
vpn.gsmcall.com expires in 7 days
Low Disk Space
2h ago
DAL-SRV-01 is at 12%
Quick Actions
System Status
View Status
Telephony Platform
Operational
IT Services
Operational
Network
Operational
Security Services
Operational
AI Automation
Operational
All systems are operational