What do I need to use
the service?
Do I need international
dialing ability on my phone?
How do I use SMS based
calling?
How do I use Digital Home
based calling?
What do I need to use
Digital Home based calling?
How good is the connection
quality?
What dialing format do
I use to call?
Can I use my service while
traveling to save money?
Can I have more than one
GSM Phone tied to my account?
Can I use my SMS to redirect
to another number?
How long does it take
to establish service?
What forms of Payments
do you accept?
Do I get charged for
calls that are not connected?
Are
there any connection fees, surcharges or taxes?
Are there discount rates
depending on time of day?
When do I get billed
for my calls?
Can I view a billing
detail of all the calls that I made?
Does it cost the same
for me to make calls from my mobile as my home
or business phone?
Can I use my account
from my friends GSM Phone?
What
do I need to use the service?
All
that is needed is the ability to send a text
message to our SMS Gateway from your mobile
phone.
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Do
I need international dialing ability on my phone?
No - GSM Call saves you hundreds of dollars
in deposits with your local phone company, because
you do not need international phone service
attached to your home or mobile phone to use
our service.
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How
do I use SMS based calling?
It's
Simple!!! Just send a blank SMS (text message)
from your phone to one of our many gateways.
You'll receive your call in as little as 30
seconds. Then follow the voice prompt messages.
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How
do I use Digital Home based calling?
All
you need to do is to connect your phone to our
Digital Converter box, then use it as a regular
phone and enjoy the savings. Simply dial 00+countrycode+number.
This is to be used for international service
only, not local dialing.
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What
do I need to use Digital Home based calling?
A
broadband internet connection, any household
phone (yes even cordless) and a Digital Converter
Box.
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How
good is the connection quality?
GSM Call uses the latest digital routing and
switching equipment. We use full fiber-optic
cabling throughout our network, insuring that
our clients receive the finest quality service
that is currently available.
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What
dialing format do I use to call?
We
use the internationally accepted dialing format
of 00+countrycode+number.
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Can I use my service while traveling
to save money?
Yes you can! GSM Call is a world-wide phone
system and can call you at any number in the
world. If you can send a SMS message from your
phone, then you can access and use our system.
If your carrier charges you for roaming, make
sure you use the call redirect feature to call
you at a local international line to avoid those
charges.
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Can
I have more than one GSM Phone tied to my account?
Yes you can. GSM Call allows you to manage your
account and modify which phone numbers are tied
to it. This option is especially good for companies
and/or individuals that wish to maintain a single
detailed bill for all of their international
phone calls.
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Can I use my SMS to redirect to another
number?
Absolutely. Our service allows you to talk from
the comfort and convenience of your own home
in order to free up your mobile minutes or for
access while traveling abroad. All you have
to do is send a message "CALL" and
the number you wish to redirect to, making sure
to include the country code and the number such
as dialing from international. For example -
if you are traveling to Kuwait and are at a
friends house with number 1234567, simple send
the message CALL 9651234567 (965=Kuwait country
code).
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How
long does it take to establish service?
Service is available within 24 hours of receipt
of your deposit. You will receive an SMS (text
message) on your mobile when your service is
activated, just follow the instructions and
start taking advantage of the multiple benefits
of GSM Call and our low rates.
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What forms of Payments do you accept?
We
accept all major credit cards, PayPal, Wire
Transfers, Western Union and Cash (hand delivered
to an authorized local agent). Please click
here for a list of GSM Call Agents in your area.
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Do I get charged for calls that are
not connected?
No. At GSM Call, we believe that you should
not be charged for unsuccessful attempts. Many
other companies charge for this, but at GSM
Call you only pay for the minutes that you use.
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Are
there any connection fees, surcharges or taxes?
No. Our stated rates include any and all fees
and taxes, pay only for the minutes you talk,
never anything more.
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Are there discount rates depending on
time of day?
No
- GSM Call uses the same low rate 24 hours per
day .You save around the clock, and need not
be concerned about when calls are made.
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When
do I get billed for my calls?
You are billed or your calls as your make them.
At GSM Call, we use a real time billing system.
The cost of the call is deducted from the prepaid
balance on your account as the minutes are used,
and all entries are up to date immediately.
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Can
I view a billing detail of all the calls that
I made?
Yes, all call details will be available to you
on our website. With GSM Call, you only pay
for the minutes you use. There are no hidden
charges, and that is why all call logs are made
available to you at all times.
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Does it cost the same for me to make
calls from my mobile as my home or business
phone?
This
depends on where you call from. Some countries
charge for inbound mobile phone calls while
others do not. If the charge is higher, you
can have the SMS Redirector call you back at
a land line instead. Please check rates to confirm
rates before making calls.
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Can
I use my account from my friends GSM Phone?
Unfortunately, in order to provide our customers
with the highest degree of security and avoid
unauthorized usage, only messages received from
your GSM phone will be processed.
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